Frequently Asked Questions

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Have you just moved to the City of Keller? Maybe you need to know the who, what, when, where, why and how of getting the many details accomplished. Have you been in the City a while but are looking for information that's not normally needed? Below are frequently asked questions and their answers that are common to new and old residents alike.

Q: Where do I get my drivers license? Vehicle registration?
A: Driver's License
    Department of Public Safety
    624 Northeast Loop 820
    Hurst, TX 76053
    817-299-1370
   512-424-2000
    www.txdps.state.tx.us.com

    Vehicle Registration
    Tarrant County Tax Office
    Southlake Town Hall
    1400 Main Street, Suite 110
    Southlake, TX 76092
    817-481-8141 
    www.tarrantcounty.com

Q: Where is the Keller Post Office?
A: 520 East Vine Street
    Keller, TX 76248
    817-431-6231
    www.usps.gov

Q: Where do I get my dog licensed with the city?
A: City of Keller Police Department • Public Records Desk
    330 Rufe Snow Drive
    Keller, TX 76248
    817-743-4710

Q: What is the address and phone number of Keller Animal Services?
A: Keller Regional Animal Services
    330 Rufe Snow Drive
    Keller, TX 76248
    817-743-4710

Q: Where do I get a residential alarm permit?
A: Alarm permits are processed online; the Keller Police Department will no longer be registering alarm permits at their location. For complete information, click HERE.

Q: What is the phone number for the waste management company?
A: Community Waste Disposal (CWD)
    2010 California Crossing
    Dallas, TX 75220
    817-795-9300 (opt. 2)    
    www.communitywastedisposal.com

Q: Where can I dispose of hazardous waste?
A: Hazardous Material Collection Center
    
6400 Bridge Street
    Fort Worth, TX 76112
    817-871-5257
    Thursdays and Fridays, 11 a.m. to 7 p.m., Saturdays, 9 a.m. to 3 p.m.
    Free to Keller residents with a current Keller water bill.
    www.fortworthgov.org/dem/

Q: Where is the local landfill for Keller?
A: CWD Transfer Station
    
2010 California Crossing
    Dallas, TX 75220
    817-795-9300
    www.communitywastedisposal.com
    Free to Keller residents, first Saturday of each month, 
    8 a.m. to 1 p.m., excluding holidays with current Keller water bill.
     
Q: Do I need a permit to have a garage sale?
A: No, the City of Keller does not issue permits for garage sales unless 
    it is a subdivision garage sale. Garage sale signs can only be placed 
    in the residents front yard and not in any right of ways. 
   

Q: Where do I get a copy of a birth or death certificate?
A: Birth Certificates
    Tarrant County Clerk • Sub-County Office
    Southlake Town Hall
    1400 Main Street, Suite 140
    Southlake, TX 76092
    817-481-8075
    www.tarrantcounty.com

Q: Where do I get a marriage license?
A: Tarrant County Clerk • Sub-County Office
    Southlake Town Hall
    1400 Main Street, Suite 140
    Southlake, TX 76092
    817-481-8075
    www.tarrantcounty.com

Q: Where do I get a DBA (Doing Business As)?
A: Tarrant County Clerk • Sub-County Office
    Southlake Town Hall
    1400 Main Street, Suite 140
    Southlake, TX 76092
    817-481-8075
    www.sos.tx.us.gov

Q: What are the local cable providers?
A: Charter Communications
    817-509-2225    
    www.charter.com
    One Source Communications 
    
817-745-3000    
    www.1scom.com
    Frontier
    1-800-921-8101    
    www.frontier.com

Q: What are the electric and gas companies that service Keller?
A: Electric Providers:
    TXU Electric

    1-800-242-9113
    www.txu.com
    Tri-County Electric Cooperative
    817-444-3201
    www.tcectexas.com
    Comprehensive listing of all retail electric providers by the 
    Public Utilities Commission
    www.powertochoose.org
    ONCOR Electric - Local transmission and distribution service provider
    1-888-313-6862
    www.oncor.com

    Natural Gas Provider:
    Atmos Energy
    
1-888-286-6700 or 1-800-460-3030
    www.atmosenergy.com

    Public Utility Commission
    Utility Commission of Texas

    1-888-782-8477
    www.puc.state.tx.us

Q: What are the telephone companies that service Keller?
A: AT&T
    1-800-464-7928
    www.att.com
    Verizon
    1-800-483-4400
    www.verizon.com
    One Source Communications
    817-745-3000
    www.1scom.com

Q: What is the contact information for the Public Health Department?
A: Tarrant County Public Health
    813 Brown Trail
    Bedford, TX 76022
    817-285-4155   
    www.health.tarrantcounty.com

Q: What is the contact information for the Department of Human Services?
A: Department of Human Services - food stamps, public assistance
    7450 John T. White Road
    Fort Worth, TX 76120
    817-446-5400    
    www.tarrantcounty.com/ehumanservices

    Tarrant County Housing Assistance Office
    2100 Circle Drive
    Fort Worth, TX 76119
    817-531-7640    
    www.tarrantcounty.com/ehousing

Q: Where do I pay my property taxes?
A: Tarrant County Tax Office • Sub-County Office
    Southlake Town Hall
    1400 Main Street, Suite 110
    817-481-8141    
    www.tarrantcounty.com/eTax

Q: What number do I call regarding property tax exemptions?
A: Tarrant County Tax Appraisal District
    
817-284-0024   
    www.tad.org

Q: Where is the local Chamber of Commerce?
A: Keller Chamber of Commerce
    420 Johnson Road
    Keller, TX 76248
    817-431-2169   
    www.kellerchamber.com

Q: Where do I pay a Keller traffic ticket?
A: Colleyville/Keller Municipal Court
    5201 Riverwalk Drive
    Colleyville, TX 76034
    817-503-1300
Or online at www.colleyville.com/municipalcourt.html