The Customer Service (Utility Billing) Division is responsible for administering the City's revenue generation for water, wastewater, residential garbage and recycling, and drainage utilities.

These activities include administration oversight of water meter maintenance, reading, customer billings, customer collections, customer connects, customer disconnects, customer inquiries, and customer service duties.

Image of CWD Logo

Phone: 817-795-9300
Fax: 817-392-9301
Email: customerservice@communitywastedisposal.com

Download CWD's 
Garbage & Recycling Service Brochure

Click here to find your scheduled service days for garbage, recycling and bulk collection.

 

Utility Billing Customer Service 817-743-4060
For department information, water service connections, garbage and recycling services, and billing and payment options

City Utility Online Payment System

 

 

Telephone: 817-743-4060
Fax: 817-743-4194
Email: customer-service@cityofkeller.com
Mailing Address: P.O. Box 427, Keller, TX 76244-0770
Physical Address: Keller Town Hall, 1100 Bear Creek Pkwy
Hours: 7:30 a.m. to 5:30 p.m. Monday-Thursday
Closed on Fridays

 

Jennifer Howard, Utility Billing Manager
jhoward@cityofkeller.com