Core Values

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At the City of Keller, we recognize that our greatest asset is our workforce: the hundreds of employees who work hard every day to ensure our citizens and visitors receive exceptional customer service. Our employees live by our City of Keller Core Values:

  • Excellence: Commit to exceptional service and continuous improvement
  • Integrity: Earn the public’s trust with every decision and action
  • Service: Work with consideration and compassion in service to others
  • Creativity: Foster, inspire and empower innovation
  • Communication: Deliver open, engaged and responsive public service

Even among the many employees who help us succeed, there are those who exemplify these Core Values with every word and deed.  Every year, employees are selected as Employee of the Year winners - one for each Core Value, and one Overall winner. We are proud to celebrate our most recent Core Value Keepers!

Overall Employee of the Year

Vicki Chavez, Permit Technician

"I enjoy working at the City of Keller because of the great people, wonderful atmosphere, and the Monday through Thursday schedule. The camaraderie among colleagues fosters a positive work environment, and the condensed workweek allows for a better work-life balance"

 Excellence

Crystal MacNeil, Accountant - Payroll

"Working for the City of Keller is very rewarding and I’m proud to work for a municipality that encourages growth, advancement, and a work-life balance. I am very fortunate to work with colleagues who are more like family. The City has amazing employees who are dedicated and strive to make the City of Keller the best!"

Integrity

Mikey Grossman, Field Training Paramedic

I take great pride in my time with the City of Keller. The democratic leadership style we've embraced ensures that every team member feels empowered to contribute to the department's future. With a collective focus on goals and delivering exceptional care to our citizens, I am confident that our department, and city as a whole will further enhance its already outstanding reputation.

Johnny Reyes, Code Enforcement Officer III

“I like working for the City of Keller because everyday brings a new challenge. It constantly pushes you to be the best version of yourself and allows for growth within the City. The City of Keller has given me the opportunity to have a great work-life balance. This has allowed me the quality time needed with my family to enjoy all that goes into watching your kids grow into something special.  The City of Keller has allowed me the opportunity to meet so many wonderful people and establish friendships that will last a life time. I can’t say enough wonderful things about my co-workers, supervisors, directors and all city staff. They are all great employees, but even better people. The City of Keller is a wonderful place to work!”

 Service

Javier Lopez, Building Operations Supervisor

"Working for the Keller Pointe has allowed me to meet some great people. I am grateful for those who nominated me to receive this reward. I can not say enough about my team at The Keller Pointe. From the day I started there I felt like I was a part of the Keller Pointe family. Every day brings a new challenge, and thanks to my fellow coworkers, I know we can tackle the issue head on."

Creativity

Randy White,  Customer Service & Fitness Supervisor

“It’s truly an honor to be recognized in this way. The Keller Pointe is unique amongst City Recreation Centers in its’ cost recovery model, and we as a staff pride ourselves on thinking outside of the box, and working to find creative solutions to meet the diverse needs of our community. This is a challenge that would be impossible to tackle individually, so I’m extremely thankful for the continuous and effortless collaboration from my coworkers, my staff, City leadership, and our members and community as a whole.”

Communication

Jocelyn Wittrock, Purchasing Agent

“I am above and beyond, surprised and proud to receive this award. Working for the City of Keller is more than just a job, it’s a journey! Being a part of an awesome team means being a part of something bigger than yourself, where your contributions impact flow and productivity for every department and the lives of residents. Every day brings new challenges and opportunities for growth. The supportive work environment and sense of camaraderie makes everyday a truly rewarding experience. “