Emergency medical services are provided by Keller Fire-Rescue. The city does not directly bill insurance companies or individuals for ambulance services. Emergency services are billed by a third party company on behalf of the City of Keller.

Questions regarding your ambulance bill should be directed to:

Emergicon 
Contact: EMS Billing
Phone:972-602-2060

Payment Address:
Keller Fire-Rescue
P.O. Box 180446
Dallas, TX 75218
Billing/Claims Inquiries: 1-877-602-2060

All ambulance bills with balances over 120 days due are transferred to Credit Systems International, Inc., for further collection efforts. Questions regarding outstanding accounts may be directed to:

 Credit Systems International, Inc. (CSII)

Email:  csi@creditsystemsintl.com
Phone: 817-496-6500

Payment Address:
CSII
P.O. Box 1088
Arlington, TX 76004-1088